DIRECTOR OF ENGINEERING
2U, Inc. | Lanham, MD (remote)
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as SOFTWARE ENGINEER II, MANUAL BULK PROCESSING TRACK LEAD
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as SOFTWARE ENGINEER II
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Supervise 5 business analysts and 21 software and test automation
engineers across 3 teams
- Assign bug and feature work to engineers
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Organize technical documentation using Confluence, GSuite tools, and
Lucidchart
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Pair with engineers to provide technical guidance on tickets and
training on new workflows
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Collaborate with product managers and business stakeholders to define
requirements for new features and align on priorities
DATA MANAGER
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Designed, developed and maintained OLAP database storing millions of
call records using AWS RDS for MySQL
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Wrote ETL scripts to ingest thousands of call records each week using R
and Python
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Wrote and submitted over twenty reports at weekly, monthly, quarterly,
annual frequencies
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Led bimonthly data work group with 211 network call center leaders to
discuss data standards and improve data quality systemwide.
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Compiled and visualized data on thousands of active cases with Google
Maps and Google Earth to advance investigations
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Built end-to-end data solution to map signficant crimes daily using R
Shiny.
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Managed
Community Court Watch project
for all nine police districts, mapping cases of interest for residents
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Lead discussions in monthly meetings for over two dozen community
associations
IMMIGRATION SERVICES ANALYST
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Conducted data retrieval and analysis on 30+ files daily related to
immigration status
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Provided English translations of Arabic and Spanish documents to
colleagues on my team and other government partners when necessary
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Wrote macros using Excel VBA to:
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locate hundreds of files needed for special projects every day,
savings project managers hours of work weekly
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automate performance evaluation of analysts in my department, saving
supervisors hours of work weekly.
ANALYST
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Led discussion of first ever Health Equity report during presentations
to community stakeholders
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Visualized health data such as average clinic length of stay and intake
for over 10,000 encounters in 2017 using R and ggplot
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Built map in ArcGIS to visualize patient addresses grouped by type of
visit
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Automated monthly DAISEY report to state of Kansas using R, reducing
time required from multiple days to one hour
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Completed Arabic Flagship program Capstone year abroad in Meknes,
Morocco, fully funded by a
David L. Boren Scholarship, University of Maryland scholarship, and administered by the
US Defense Langage and National Security Office
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While on Capstone, I:
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completed coursework with other US students and directly enrolled in
local university classes
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interned at a local community center, lawyer’s office, and
with a local mechanic
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scored professional levels of proficiency in speaking, listening,
and reading Arabic in May 2018 according to the
ILR scale
Education
Bachelor of Arts, Arabic Studies, University of Maryland, College Park
(2018)
Bachelor of Arts, Linguistics, University of Maryland, College Park
(2017)
Foreign Languages
Arabic (Egyptian, Modern Standard, and Moroccan varieties) and
Spanish
Programming Languages
JavaScript, Python, R, SOQL, SQL, TypeScript, VBA
Web Development
CSS, HTML, Node.js
Databases
MySQL, PostgreSQL, SQLite
Developer Tools
Docker, Git, GitHub, Podman, Terraform